Terms and Conditions
12 Month Quality Guarantee The offered 12 Month Quality Guarantee does not apply to any Garments that you purchase, as there are different methods of printing Garments and each method with there own quality timescale. The guarantee covers the quality of what is printed onto our products, so this does not cover damage (accidental or otherwise) or loss, of any sort, which is of no direct fault of Pixelle Print
CONDITIONS OF SALE
This set of standard conditions does not apply in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so.
In these conditions, 'electronic file' means any text, illustration or other matter supplied to the printer in digitised form on disk, through a modem, or by ISDN or any other communication link.
Where appropriate, Pixelle Print shall be named ‘Printer’
1. Price variation Estimates are based on the printer's current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.
2. Tax Once the printer is VAT registered (however, not a present), they reserve the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.
3. Preliminary work All work carried out, whether experimentally or otherwise, at the customer's request, shall be charged (unless agreed/offered otherwise).
4. Copy A charge may be made to cover any additional work involved where copy supplied is not clear or legible.
5. Electronic files
(a) It is the customer's responsibility to maintain a copy of any original electronic file.
(b) The printer shall not be responsible for checking the accuracy of supplied input from an electronic file unless otherwise agreed.
(c) Without prejudice to clause 15, if an electronic file is not suitable for outputting on equipment normally adequate for such purposes without adjustment or other corrective action, the printer may make a charge for any resulting additional costs incurred.
6. Proofs Proofs of all work may be submitted for customer's approval and the printer shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged extra when style, type or layout is left to the printer's judgement, changes therefore made by the customer shall be charged extra, unless otherwise agreed.
7. Colour proofs Due to difference in equipment, paper, inks and other conditions between colour proofing and production runs, a reasonable variation in colour between colour proofs and the completed job will be deemed acceptable unless otherwise agreed.
8. Delivery A minimum deposit of 50% (unless full payment is the only satisfactory option to the printer) is required with all orders and balance payable on delivery. All goods not paid for in full remain the property of the company until payment is completed.
9. Claims Advice of damage, delay or loss of goods in transit or of non-delivery must be given in quitting to the printer and the carrier within 3 clear days of delivery (or, in the case of non-delivery, within 28 days of notification of despatch of the goods) and any claim in respect thereof must be made in writing to the printer and the carrier within 7 clear days of delivery (or, in the case of non-delivery, within 42 days of notification of despatch). All other claims must be made in writing to the printer within 28 days of delivery. The printer shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.
(a) The printer shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to the customer arising from delay in transit, whether as a result of the printer's negligence or otherwise.
(b) Insofar as is permitted by law where work is defective for any reason, including negligence, the printer's liability (if any) shall be limited to rectifying such defect. Where the printer performs its obligations to rectify defective work under this condition the customer shall not be entitled to any further claim in respect of the work done nor shall the customer be entitled to treat delivery thereof as a ground from repudiating the contract, failing to pay for the work or cancelling further deliveries.
11. Materials supplied by the customer
(a) The printer may reject any film, disks, paper, plates or other materials supplied or specified by the customer which appear to them to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost colt have been avoided but for unreasonable delay by the printer in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.
(b) Where materials are so supplied or specified, the printer will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
(c) Quantities of materials supplied shall be adequate to cover normal spoilage.
12. Insolvency Without prejudice to other remedies, if the customer becomes insolvent (namely, being a company is deemed to be unable to pay its debts or has a winding up petition issued against it or has a receiver, administrator or administrative receiver appointed to it or being a person commits and act of bankruptcy or has a bankruptcy petition against him) the printer shall have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him. Any unpaid invoices shall become immediately due for payment.
13. General lien Without prejudice to other remedies, in respect of all unpaid debts due from the customer, the printer shall have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled, on the expiration of 14 days' notice, to dispose of such goods or property as agent fro the customer in such manner and at such price as he thinks fit and to apply the proceeds towards such debts, and shall when accounts to the customer for any balance remaining, be discharged from all liability in respect of such goods or property.
14. Illegal matter
(a) The printer shall not be required to print any matter which, in their opinion, is or may be of an illegal or libellous nature or an infringement or the proprietary or other rights of any third party.
(b) The printer shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement or copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall include (without limitation) any amounts paid on a lawyer's advice in settlement of any claim that any matter is libellous or such an infringement.
15. Force majeure The printer shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his reasonable control including (without limiting the foregoing); Act of God, legislation, war, fire, flood, drought, inadequacy or unsuitability of any instructions, electronic file or other data or materials supplied by the customer, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute, or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may, by written notice to the printer, elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
16. Law These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.